Explore How Privacy Policy Applies
Our Privacy Policy covers the details you provide when opening an account, confirming your phone, signing in, contacting support, and checking a wallet status. We use those details to create and protect your account, match a payment record, investigate unusual access, and respond to a request
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about your data. A DANA, OVO, GoPay or QRIS reference may appear in a support case because it helps us identify the relevant transaction without asking you to repeat the whole account history. We do not ask for a wallet PIN or secret login code through
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support. Access depends on local law, and we apply this policy where local law permits. If a payment uses bank transfer or a virtual account, the related reference may be retained for account security and reconciliation.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.